Keyboard problem creates a lot of trouble for the user when it occurs. As much of our work is done with the help of keyboard and if it starts behaving wacky, then it’s very hard to do any task related to it. We can’t type a document, name it or create any presentation due to this problem.
Important steps explained by Lenovo Support:
- Power on your Lenovo laptop. Enter the BIOS screen by pressing F1 key on keyboard.
- A message “Entering System Setup” will show on the screen.
- If you are successful in entering BIOS then ensure that you can navigate through the list to make sure basic functionality.
- Press Caps Lock key and check if the indicator light is turned on or off.
- If you fail to enter the BIOS, press blue ThinkVantage button or hit Enter
- Restart the Lenovo laptop, click Start button and then move to All Programs.
- Click Accessories from the available list of options and then click Notepad.
- Notepad application will open up. Now, press each key on the keypad and check which button is creating an issue. If several buttons are not working then make a note of these.
- Confirm to see if any mapping software is installed that would be interrupting with normal keyboard functions.
- After performing all above steps, boot into Windows Safe Mode and check the functionality of keyboard with notepad.
- Confirm that the latest BIOS for the ThinkPad system is installed.
- Also, verify that the latest Hotkey driver for the system is installed on your laptop.
- Finally, reset the keyboard settings if applicable.
All these instructions are for internal keyboard, if you’re finding the solution for external USB keyboard, then it’s better to visit our website or call us at Lenovo Technical Support Number 1-800-857-256. By dialing this toll-free number, users can acquire instant help from our experts. The ideal solution to eradicate technical troubles is to reach us as soon as possible. We provide quick fixes to all technical glitches with our latest tools and techniques. There may be many difficulties in your way to which an urgent action needs to be taken. Approach us instantly to rectify all blunders of Lenovo laptop.